Welcome to Jane La Mor products. We are committed to providing our customers with high-quality furniture and a great shopping experience. If you are not satisfied with your purchase, you can apply for a return or refund according to the following policy.
Meanwhile, due to business adjustments and ongoing losses, the company has decided to clear out inventory at a loss. Currently, some items on the website are undergoing a limited-time clearance sale. Return policies during the clearance sale may be adjusted depending on the nature of the product; please refer to the specific product page for details.
I. Return Application Time: Returns can be applied for within 30 days of receiving the goods. Orders placed after 30 days will no longer be eligible for returns.
Please ensure the goods are in their original condition (unused, undamaged, and in their original packaging).
II. Refund Processing Time: After the refund is approved, you will receive a refund within [time period missing]. Refunds will arrive within 3 days. The refund will be returned to your original payment account. Actual arrival time may vary slightly depending on the bank or payment channel.
III. Return Conditions
The following conditions may affect the return application result:
The product is unused and in good condition. Packaging, accessories, and labels are intact. Problems are not caused by human error or improper use. Clearance sale items may not support no-reason returns (see page description).
IV. Return Process
Contact customer service to submit a return application. Provide order number and relevant product information. Return shipping will be arranged after approval. Refund will be processed after the product is returned and confirmed.
V. Shipping Costs
For returns due to quality issues, we will bear the shipping costs. For returns due to personal reasons, the customer must bear the shipping costs (if applicable).
VI. Special Notes
Clearance sale items have limited stock and significant price discounts. Some items may not be eligible for standard return policies. Please read the product details carefully before purchasing. VII. Contact Information
Company: Jane La Mor
Email: jane@tiltly.shop
Phone: 9093328694
Address: 12296 4th St, Yucaipa, CA 92399
Thank you for your support and trust in Jane La Mor. We will continue to optimize our products and services to provide you with a better shopping experience.